TOKYO CAMERA Terms of Use



We offer a one-month warranty on second-hand products purchased from our store, as outlined below, from the date of purchase.
*However, items excluded from the warranty ( We also have items in their current condition (junk items).

1: If the product breaks down under normal use within the warranty period, we will repair it free of charge, with the repair cost limited to the purchase price of the product.
If the repair cost exceeds the purchase price, you may be responsible for the excess repair cost.
Please note that the customer is responsible for all costs associated with bringing or sending the item to our store, as well as the costs associated with returning and receiving the item for repair.
2: In the event of an initial defect or if the product cannot be repaired, we may exchange it for an equivalent product or provide a refund.

3: The following cases will not be covered by the warranty even if they are within the warranty period, and repairs will be charged.
1. Failure due to improper use
2. Failure due to dropping, impact, etc., or failure due to mud, water, sand, etc.
3. Breakdowns caused by improper storage or care
4. Failure due to modification or disassembly
5. Inspection and overhaul of normal products
6. Failures caused by disasters such as fire, natural disasters, and earthquakes
7. If the warranty card is lost or not attached
4: Accessories and accompanying consumables are not covered by the warranty.
5: We cannot guarantee the cost of repairs not accepted by our store.
6: We cannot guarantee against any incidental damages resulting from a malfunction of this product (such as expenses incurred when taking photos and loss of profits that could have been gained from taking photos).
7: We cannot guarantee against any malfunctions or breakdowns that may occur when using a mount adapter.
8: This used product warranty applies only within Japan.
9: This warranty applies only to the original purchaser. Products that have been transferred or resold are not covered by the warranty.


*Please be sure to check the operation and test the product with actual images within 7 days of purchasing.
Unfortunately, we cannot accept returns, refunds, or exchanges due to product compatibility, characteristics, or customer convenience.