[About returns and exchanges]
Please note that we cannot accept returns, exchanges, or cancellations after placing an order due to customer convenience.
If the product is defective or different from what you ordered, please contact us within 7 days after receiving the product using the contact information listed below.
We will contact you separately regarding the return method.
In this case, we will bear the shipping costs for returns and exchanges.

[Regarding non-returnability]
Please note that we cannot accept returns or exchanges in the following cases.
・Products that have been delivered for more than 8 days.
・Products that have been processed or damaged by the customer.

[Inquiries]
If you would like to return or exchange a product, please contact us via email or the shop's inquiry form.

Email address: info@tokyocamera.net